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Location
Sydney
Salary
$70000 - $90000 per annum
Job Type
Permanent
Ref
BH-183642
Contact
Rupinder Kandola
Contact email
Email Rupinder
Posted
3 months ago
I am recruiting for a Financial Assistance Consultant for a non-bank lender.  Professional environment and an opportunity to work for a stable, solid business in growth mode.
 
Responsibilities:
  • Hardship management and customer engagement.
  • Providing advice, options and a bespoke approach to helping customers to manage payments, and monitoring those agreements.
  • Liaising with customers regularly to monitor and pivot with any circumstances that might change.
  • Be aware of legislation pertaining to personal insolvency and hardship management and commit to developing in that area.

 
Experience:
  • Previous Collections/Hardship experience within the banking & financial services industry.
  • Ideally 2-5 years’ experience in this area.
  • Strong customer focus and passion for delivering quality outcomes for the customer / must be eloquent and have solid writing skills.
  • Solid interpersonal skills, ability to build strong relationships with customers.
  • Can do attitude with a positive outlook.

Please reach out if you or anyone in your network is looking!!

For further information on this role or to confidentially apply, please contact Rupinder Kandola or email rupinderk@ethosbc.com.au
Only WORD FORMAT resumes will be accepted.